Projects 

ℹ️ Please note: This page provides a brief overview and includes screenshots for reference. For more detailed information, please contact me.

Twilio Functions 

Twilio Functions is a serverless runtime environment for building communications applications through code. Twilio Functions UI offers a delightful experience to iterate and build from within the Twilio Console rapidly. 

As the sole lead designer, I collaborated with product and engineering teams to design, research, and successfully launch Twilio Functions.

Explore Twilio Functions

Twilio Functions 

Twilio Functions is a serverless runtime environment for building communications applications through code. Twilio Functions UI offers a delightful experience to rapidly iterate and build from within the Twilio Console. 

Introducing Functions at Twilio Signal 2020: Building with Twilio Functions 

Explore Twilio Functions

Twilio Functions 

Twilio Functions is a serverless runtime environment for building communications applications through code. The Twilio Functions UI offers a delightful experience to rapidly iterate and build from within the Twilio Console. Learn about how the Twilio Functions experience can help builders quickly prototype and ship code to support their communications applications.

Introducing Functions at Twilio Signal 2020: Building with Twilio Functions 

Explore Twilio Functions

Screenshot 2023-10-05 at 6.37.40 PM

 Twilio Alarms 

Proactively notifying customers of issues with their accounts has been a consistent customer pain point for several years at Twilio. As our solutions get more complex and span multiple products, this customer pain is only being intensified.

As the sole lead designer, I collaborated with product and engineering teams to design, research, and successfully launch Twilio Alarms.

Learn more about Twilio Alarms


Twilio Alarms 

Proactively notifying customers of issues with their accounts has been a consistent customer pain point for several years at Twilio. As our solutions get more complex and span multiple products this customer pain is only being intensified.


Twilio Alarms 

Proactively notifying customers of issues with their accounts has been a consistent customer pain point for several years at Twilio. As our solutions get more complex and span multiple products this customer pain is only being intensified.

Alarms-log

 Twilio Studio 

Twilio Studio is a powerful visual editor for building, editing, and managing communication workflows. 

As the sole lead designer, I collaborated with product and engineering teams to design and successfully launch multiple features for Studio.

Explore Twilio Studio 

Speed up your development process with Twilio Studio.

 

Twilio Studio 

Twilio Studio is a powerful visual editor for building, editing, and managing communication workflows.

Explore Twilio Studio 

Speed up your development process with Twilio Studio

Subflow

 Twilio Error logs 

Twilio Error logs contains a detailed log of activity within your application. This log can help you dive deeper and understand which Twilio resources were impacted.

Explore Twilio Debugging Tools  

 

Twilio Error logs 

Twilio Error logs contains a detailed log of activity within your application. This log can help you dive deeper and understand which Twilio resources were impacted.

Explore Twilio Debugging Tools  

Signal 2019: Debugging with Twilio

Error-logs

 Keap (fka Infusionsoft) onboarding & free trial 

I designed the free trial and onboarding experience for the growth team. Users saved 30% of session time, and clicks were reduced by 40%.

Explore Infusionsoft


Screenshot 2023-10-05 at 6.34.40 PM

 SAP 

I managed 21 talented UX designers. My team was assigned to work on SAP’s key projects, such as the Apple/SAP partnershipFiori for Android, and SAP digital assistant Copilot.

Visit SAP Design


SAP-hero

thirdweb: Chainlist

Help web3 developers to build with 2000+ EVM chains much easier and faster. Visit Chainlist.


Chainlist

Pay Dashboard

A complete analytics suite to understand the financial performance of customers' applications or games.  Learn more about Pay Dashboard.

This product helps customers track the total value of transactions processed, identify growth patterns, and optimize and analyze successful vs failed transactions. 


Pay Dashboard

The Journey to Building a Design Team at PayPal

I joined Paypal in November 2022 as the Head of UX. I need to solve various problems to ensure the success and growth of the design team and the overall user experience. Initially, we had several challenges, including poor communication, a lack of centralized documentation, inconsistent design standards, and a tight deadline. 

 

The Journey to Building a Design Team at PayPal

I joined Paypal in November 2022 as the Head of UX. I need to solve various problems to ensure the success and growth of the design team and the overall user experience. Initially, we had several challenges, including poor communication, a lack of centralized documentation, inconsistent design standards, and a tight deadline. 

 

The Journey to Building a Design Team at PayPal

I joined Paypal in November 2022 as the Head of UX. I need to solve various problems to ensure the success and growth of the design team and the overall user experience. Initially, we had several challenges, including poor communication, a lack of centralized documentation, inconsistent design standards, and a tight deadline.

The Journey to Building a Design Team at PayPal

I joined Paypal in November 2022 as the Head of UX. I need to solve various problems to ensure the success and growth of the design team and the overall user experience. Initially, we had several challenges, including poor communication, a lack of centralized documentation, inconsistent design standards, and a tight deadline.

convo